Knowledgebase

Can I renew domain that is about to be deleted?
Unfortunately when a domain has been in expiry and not properly renewed for at least 40 days is...

Can you change my DNS (name server) settings?
Nameserver changes are done through the Client Interface. You can find the Manage Interface at:...

How long does it take for an account to be setup?

My domain is offline, but WHOIS says it expires next year! Why?
WHOIS is a great tool, though it does require some knowledge of how the registration system works...

Once an expired domain has been renewed, how long does it take for the services to begin working again?
Assuming that the domain DNS and hosts are still in place, the domain will begin working within...

What happens when a domain expires?
Expired domains will be held at OpenSRS for a grace period defined by the registry.For .COM,...

What is Domain Locking?
Domain Locking is designed to prevent domains from being transferred without the Domain Owner's...