Knowledgebase

Why is my website suspended?
Website suspensions occur generally for one of two reasons;   1. Invoice was unpaid In...

Can I renew domain that is about to be deleted?
Unfortunately when a domain has been in expiry and not properly renewed for at least 40 days is...

My domain is offline, but WHOIS says it expires next year! Why?
WHOIS is a great tool, though it does require some knowledge of how the registration system works...

What is Domain Locking?
Domain Locking is designed to prevent domains from being transferred without the Domain Owner's...

How can I make a one time credit card payment for my invoice?
  To pay your invoice online using a credit card that's not on file in the billing program:...